Shipping policy

Shipping Policy

 

At ELIKETOUSE, we are committed to delivering your orders quickly and safely. Below you will find detailed information about our shipping processes, delivery times, and policies.

Logistics inquiry link: https://www.17track.net/en

SHIPPING TIME

All Orders are processed within 1-2 busniess days(excluding weekends and holidays)after receiving your order confirmation email. You will receive another notification when your order has shipped.All our shipping will be a door-to-door service with local UPS or FedEx or DHL delivery company.

And we are providing free shipping. If you are concerned with shipping, please also check free shipping area below. For certain places, we might not deliver or need extra shipping.

Tracking is included.

USA: 3-5 business days to deliver after package passed your country Customs.

For most countries in Europe: 5-8 business days after tracking showed up. (Include Netherlands, Belgium, Luxembourg, Germany, United Kingdom, Denmark, France, Italy, Spain, Austria, Finland, Northern Ireland, Ireland, Portugal, Sweden, Czech Republic, Poland, Bulgaria, Estonia, Greece, Hungary, Lithuania, Latvia, Romania, Slovenia, Slovakia, Croatia)

Canada: 3-5 business days to deliver after package passed your country Customs.

Mexico: 3-5 business days to deliver after package passed your country Customs.

Australia,New Zealand: 3-5 business days to deliver after package passed your country Customs.

Japan,Malaysia,, Singapore, Thailand, South Korea,Philippines,Vietnam: 3-5 business days to deliver after package passed your country Customs.

Taiwan,Hong Kong,Macau: 2 business days.

The UAE,Saudi Arabia,Qatar,Israel: 3-5 business days to deliver after package passed your country Customs.

If your country does not list the above, please email us before place the order.

 

Note: Delivery times are estimates and may vary due to customs clearance, weather conditions, or other factors beyond our control.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to monitor your package's progress through our carrier's website.

 

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

 

We recommend checking with your local customs office to understand any potential fees before placing an order.

 

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact us immediately at support@eliketouse.com. We will work with our shipping carrier to resolve the issue and ensure you receive your order.

 

Our Shipping Commitment

 

· Fast Processing: Orders shipped within 1-2 business days

· Reliable Carriers: Partnerships with trusted international logistics providers

· Secure Packaging: Products carefully packaged to prevent damage

· Transparent Tracking: Real-time tracking information provided

· Customer Support: Dedicated team to assist with shipping inquiries

 

Questions?

If you have any questions about our shipping policy, please contact us at support@eliketouse.com or call +86 185 8898 8653.